Shipping policy
SHIPPING & DELIVERY POLICY
Last updated: October 2026
Thai Ranee currently delivers to selected locations within the United Arab Emirates.
DELIVERY TIME
Standard delivery is normally completed within 1–3 business days after order confirmation.
Delivery times are estimates and may occasionally be affected by weekends, public holidays, weather conditions, high order volumes, accessibility of the delivery location, courier delays, incorrect address details, or other circumstances outside our reasonable control.
DELIVERY AREAS & CHARGES
Local Delivery
Customers located within approximately 25 km of our dispatch location receive FREE standard delivery with no minimum order value.
Extended Delivery Areas
Orders of AED 79 or more qualify for FREE delivery.
Orders below AED 79 are subject to an AED 15 delivery charge.
Long-Distance Delivery Areas
Orders of AED 149 or more qualify for FREE delivery.
Orders below AED 149 are subject to an AED 25 delivery charge.
The applicable delivery option and charge will be calculated automatically at checkout based on the delivery address and order value.
REMOTE & LIMITED-ACCESS LOCATIONS
Delivery to certain remote or limited-access locations within the UAE is subject to confirmation.
If delivery is not available automatically at checkout, please contact Thai Ranee on WhatsApp with your delivery location.
We will confirm delivery availability, estimated delivery time, and any applicable delivery charges before the order is processed.
ORDER PROCESSING
Orders are processed after confirmation.
Customers are responsible for providing a complete and accurate delivery address, contact number, and any necessary delivery instructions.
Incorrect or incomplete delivery information may cause delays.
PRIORITY / FAST DELIVERY
Priority or faster delivery may be available for selected locations for an additional charge.
Availability, delivery time, and applicable charges will depend on the delivery location and the time the order is placed.
CHANGES TO DELIVERY TERMS
Thai Ranee may update delivery zones, free-delivery thresholds, delivery charges, and estimated delivery times based on operational requirements.
Any applicable delivery charges will be clearly shown or confirmed before the order is completed.